Who Should I Hire to Manage my Property?
At AREA Texas Realty & Management we have more than 25 years of experience buying, selling, leasing and managing residential and multifamily properties in Houston, Texas. Because of this experience we understand that your income property is much more than a simple investment. Providing explanation and clarification to all of your questions is part of our job as property managers. Here are some of the most common questions we are asked by our client and landlords:
Why should I hire Area Texas Realty & Management as my property manager? We are a team of Houston Realtors providing Property Management, Sales and Leasing in Houston for over 20 years. We are known for our:
Service – Property management is a “people” business. We’re an energetic, flexible, and open-minded team of real estate agents and property managers ready to work hard for our clients.
Experience – Our property managers have on an average 15 years’ experience in real estate management. We are prepared to handle all emergencies.
Cost effectiveness – We are a professional Property Management Company that will add value to your real estate investment. ATR’s property management services make property ownership as hassle-free as possible.
Accounting – We provide monthly income and expense reports. You may choose to receive them by email or regular mail, and always by the 10th of the month. Read more about our Technology here.
Attention to detail – In property management, it’s the little details that count. Our managers are thorough: they keep track of the details without losing sight of the big picture.
Local knowledge – Our Houston Property Managers are long time residents of Houston and are extremely familiar with the Houston Real Estate Market.
Responsiveness – We provide our clients and tenants with what they need, when they need it, NO excuses. It’s that simple.
Do you offer 24/7 service? During regular business hours our clients and tenants can contact our head office. After business hours, there is an emergency/security hotline, which is set up to alert the property manager in-charge in case of an emergency situation. Depending on the situation, the property manager will contact both the owner and tenant immediately.
What happens when my property manager goes on vacation? At AREA Texas Realty & Management we believe in team management. Our property managers are well-versed in all the properties managed by ATR. Rest assure we deliver the same response time . Ask our references.
What is your rent collection process? Rent collection- No rent, no profit. Rent is due on the 1st and late on the 5th. The eviction process is begun on the 7th, unless you instruct us otherwise. We provide your tenants with five ways to pay, including MasterCard, Visa and auto-draft, so paying is easier.
What is your communication with tenants? ATR believes that providing good tenant services is key to tenant retention. We work hard to increase tenant comfort and build good relations with our tenants through:
• Hands-on management with regular site visits
• Real-time communication
• Courteous and speedy resolution of tenant issues
• Timely repairs and preventive maintenance
• Being proactive on tenant-related issues
How are vacancies handled? Our licensed realtors work to show and promote your property by posting e-flyers on numerous sites as well as on the MLS. Our realtors work with an extensive network of investors, real estate agents, and clients to help you find a suitable tenant. Our experience and analysis allows us to negotiate a competitive lease. Our realtors have decades of experience and know the Texas real estate market well.
How do you select a contractor? All contractors we work with are screened. Among other things, they must have a well-established reputation, and provide warranties and references. We have a policy in place and always request quotes before performing job.
How does your company handle evictions? If an eviction occurs and we placed the tenant, we will represent you for FREE. Although you are responsible for specific court costs, we will attend ALL hearings and file ALL necessary paperwork with the court. The filing fee is typically $95, decided by the JP courts. You are notified and kept abreast of all legal action, including court dates, 24/7 by our experienced team.
Call us if you have any questions regarding or Property Management services in Houston or would like a FREE Property Analysis.